Legal
Sub-Processors, Subsidiaries & Support
Last Updated: February 15, 2026
Polyeda may engage trusted third-party sub-processors, subsidiaries, and service providers to support the operation, delivery, and improvement of our Services. These providers may assist with services such as cloud hosting, infrastructure management, analytics, customer support, communication services, and other operational functions.
Where such providers process personal data on our behalf, they do so under contractual obligations designed to protect personal information and only for the purposes of providing services to Polyeda. The entities listed below may have access to or process customer data solely to perform these services on our behalf.
| Provider Name | Data Shared | Service Provided | Processing Location |
|---|---|---|---|
| OMC Group Ltd. | Customer account data, platform data, system logs | Cloud hosting and infrastructure | EU / US / Israel |
| Google LLC (Google Workspace) | Email addresses, email content, communication metadata | Email delivery services | Global |
| Global SMS Ltd. | Phone numbers, message content, communication metadata | SMS and WhatsApp messaging | Israel |
| Atlassian Pty Ltd. (Atlassian Cloud / Jira) | User contact information, support interactions | Support ticket management | Global |
| OpenAI LLC | Surveys data (if enabled by the user) | AI functionalities | Data is processed temporarily and deleted |
| Cloudflare, Inc. | IP addresses, network request metadata, website usage data, security logs | CDN, web security and performance services | Global |
| Saola Ltd. | Full account data (with masking for sensitive fields filled in forms) | Automated QA & Support assistance | EU / US / Israel |
| Wix.com Ltd. | Website usage data, device information | Website hosting | Global |
| Google LLC (Google Analytics) | Website usage data, device information | Website analytics | Global |